Community Engagement Manager

Calgary, AB, Canada
Full Time
Mid Level
Community Engagement Manager - Calgary, Alberta
The Manager, Community Engagement is responsible for growing patient referrals, strengthening relationships with healthcare providers, and expanding market presence for Avant Respiratory in Calgary. This role focuses on engaging physicians, nurse practitioners (NPs), registered nurses (RNs), respiratory therapists (RTs), medical office assistants (MOAs), and discharge planners to ensure patients receive timely access to pulmonary function testing (PFT), home sleep apnea testing (HSAT), oxygen therapy, and physician consultations.
 
The ideal candidate will have an understanding of respiratory care, sleep apnea, and the healthcare referral process while being skilled in relationship-building, strategic outreach, and community engagement
 
Key Responsibilities include but are not limited to:

Referral Growth & Provider Engagement
  • Develop and execute strategic outreach plans to increase referrals.
  • Conduct regular in-person visits, lunch-and-learns, and presentations to educate providers on the benefits of our services and how to refer patients.
  • Act as the primary liaison between referring providers and clinical teams to ensure seamless service and patient care.

Business Growth & Community Partnerships
  • Identify and develop strategic partnerships with healthcare organizations, pharmacies, senior living communities, and home care agencies.
  • Attend and represent the company at local healthcare networking events, conferences, and industry meetings.

Marketing & Brand Awareness
  • Work with the marketing team to develop referral-focused materials, digital campaigns, and community engagement initiatives tailored for Calgary’s healthcare landscape.
  • Organize and participate in patient education events and respiratory health workshops.
  • Leverage data and feedback from healthcare providers to refine marketing strategies and improve referral processes.

Data Analysis & Performance Tracking
  • Monitor referral trends, provider engagement activity, and patient outcomes to optimize business development strategies.
  • Provide monthly reports on referral growth, outreach effectiveness, and market insights.

Qualifications & Skills:
  • Industry Experience: 1+ years in business development, sales, or healthcare services.
  • Healthcare Knowledge: Understanding of respiratory care and sleep apnea.
  • Relationship Management: Ability to build trust and long-term partnerships with healthcare providers.
  • Communication & Presentation Skills: Confident in conducting educational sessions and one-on-one provider meetings.
  • Strategic Thinking: Ability to develop targeted outreach plans and drive measurable referral growth.

Avant Respiratory Offers:
  • Competitive Salary
  • Comprehensive Benefits Plan
  • RRSP Matching Program
  • Health Life insurance
  • Dental and Vision
  • Mileage pay/reimbursement
  • Excellent Work/Life balance
Job type: Full-time, Permanent

Schedule: Mondays – Fridays, 8:30 AM – 4:30 PM

Pay: $65,000 - $70,000/year, plus performance-based bonus tied to referral growth targets

Website: www.avantrespiratory.com

At Avant Respiratory, we’re a dedicated team of professionals delivering the highest quality CPAP, oxygen therapy, and respiratory care solutions across Canada. We provide clinical consultation, diagnostic services, treatment, and ongoing patient support because we believe the best outcomes are achieved through long-term relationships, education, and care.
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