AvantSleep
Medical Office Administrator
Fredericton, NB, Canada - Full Time
At AvantSleep, we are committed to providing the highest quality in sleep therapy services across Canada. We have a great career opportunity for someone looking to join a growing team of health professionals!
We provide clinical consultation, diagnostic services (sleep testing) and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep.
If you are looking for a meaningful career, with lots of potential for growth this may be the right opportunity for you!
Position Description:
- Provides day-to-day support to our patients, assist with their questions to help them get the support/care they need.
- Provides day-to-day staff support for our Respiratory Therapists and other team members as required.
- Obtains patient medical histories, and insurance information as appropriate; updates medical charts and enters patient data.
- Coordinating different appointment types for the patients as well as booking and rescheduling patients follow ups.
- Reviewing data on clinical activity; prepares associated reports as required.
- Answers telephone inquiries from patients and others; screening calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments.
- Assist patients with their insurance pre-authorizations and claim approvals.
- Maintaining the cleanliness and serviceability of equipment; arranges for maintenance and repair as needed.
- Performing miscellaneous job-related duties as assigned.
Position Qualifications:
- A positive and supportive attitude is a must!
- Healthcare or Client/Customer service position (1 year minimum required)
- Strong client service skills (our patients deserve the best).
- A professional and mature demeanor, with strong communication skills.
- Very strong organizational and multitasking skills.
- Experience using an EMR system is an asset.
- Ready and willing to learn and upgrade your skills.
- Experience in health care or sleep therapy is an asset but not required. Training is provided.
- Bilingual in French and English is considered an asset.
Schedule: 8-hour shifts, Monday to Friday
Salary: $18-$19 / hour
Benefits:
- Comprehensive Benefits Plan
- RRSP Matching Program
- Health Life Insurance
- Dental and Vision
- Excellent Work/Life Balance
