Avant Respiratory

Patient Care Coordinator

Fredericton, NB, Canada - Full Time

At Avant Respiratory, we are committed to providing the highest quality in sleep therapy services across Canada. We have a great career opportunity for someone looking to join a growing team of health professionals!

We provide clinical consultation, diagnostic services and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep.

If you are looking for a meaningful career, with lots of potential for growth this may be the right opportunity for you!

Position Description:
  • Provides day-to-day support to our team members and patients, assist with their questions to help them get the support/care they need.
  • Obtains patient medical histories, and insurance information as appropriate; updates medical charts and enters patient data.
  • Coordinating different appointment types for the patients as well as booking and rescheduling patients follow ups.
  • Reviewing data on clinical activity; prepares associated reports as required.
  • Answers telephone inquiries from patients and others; screening calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments.
  • Assist patients with their insurance pre-authorizations and claim approvals.
  • Maintaining the cleanliness and serviceability of equipment; arranges for maintenance and repair as needed.
  • Performing miscellaneous job-related duties as assigned.
Position Qualifications:
  • A positive and supportive attitude is a must!
  • Healthcare or Client/Customer service position (1 year minimum required)
  • Strong client service skills (our patients deserve the best).
  • A professional and mature demeanor, with strong communication skills.
  • Very strong organizational and multitasking skills.
  • Experience using an EMR system is an asset.
  • Ready and willing to learn and upgrade your skills.
  • Experience in health care or sleep therapy is an asset but not required. Training is provided.
  • Bilingual in French and English is considered an asset.
Clinic Schedule: Monday to Friday, 8:30 AM - 4:30 PM
Salary: Starting at $18+/hour depending on experience
Job Type: Full-Time

Benefits:
  • Comprehensive Benefits Plan
  • RRSP Matching Program (for full-time employees)
  • Health Life Insurance
  • Dental and Vision
  • Excellent Work/Life Balance​​​​​​​
Apply: Patient Care Coordinator
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